We believe that we have a responsibility to you, our customers, to
ensure that you enjoy your experience at online casinos. Sometimes we find
customers who have problems controlling their gambling, and we try to help
them as much as we can. We are able to do this because we have talked to
GamCare, a charitable organisation that provides help and counselling to
those with gambling problems.
In order to assist our you in gambling responsibly we have provided the
following features on our site.
- Links to
GamCare
- Self Help and awareness information
- Information and tools to protect from underage access
Keeping control
Whilst the majority of people do gamble within their means for some it can
spiral out of control. In order to help you keep in control we would like
you to remember the following.
- Gambling should be entertaining and not seen as a genuine way of
making money
- Avoid chasing loses
- Only gamble what you can afford to lose
- Keep track of the time and amount of money you spend gambling
- If you need to talk to someone about problem gambling then contact
GamCare
 GamCare are a National
Association addressing the social impact of gambling. Gaming Corporation Plc
works with GamCare to help develop policies and practices that address
problem gambling in accordance with their Social Responsibility Code of
Conduct.
If you are concerned that gambling may have taken over your or someone
else’s life then the following questions may help you find out.
Do you have a problem?
Ask yourself the following:
- Do you stay away from work, college or school to gamble?
- Do you gamble to escape from a boring or unhappy life?
- When gambling and you run out of money, do you feel lost and in
despair, and need to gamble again as soon as possible?
- Do you gamble until your last penny is gone, even the bus fare home or
the cost of a cup of tea?
- Have you ever lied to cover up the amount of money or time you have
gambled?
- Have others ever criticised your gambling?
- Have you lied, stolen or borrowed just to get money to gamble or to
pay gambling debts?
- Are you reluctant to spend ‘gambling money’ on anything else?
- Have you lost interest in your family, friends or interests?
- After losing, do you feel you must try and win back your losses as
soon as possible?
- Do arguments, frustrations or disappointments make you want to gamble?
- Do you feel depressed or even suicidal because of your gambling?
The more you answer ‘yes’ to the above questions, the more likely you are
to have a serious gambling problem. To speak to someone about this visit the
GamCare website
www.gamcare.org.uk or call their confidential helpline on 0845 6000
133
Underage play
 It is illegal for anyone under 18 to open
an account or to play an online casino. We have taken steps to ensure that
our site does not attract young people. However, we do ask that if young
people have access to a computer with internet access, that you take care to
keep your account details confidential, and that you do not leave children
unattended around your computer while you are using our website.
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